If the headrest on your 2015 Jeep Grand Cherokee pops out unexpectedly, adjust it to the lowest position, locate the adjustment button on the support rods, press and hold it, then firmly push the headrest down until it clicks into place. If the issue persists, consult the vehicle manual or seek help from a Jeep dealership or certified service center.
Introducing the 2015 Jeep Grand Cherokee, a popular SUV known for its powerful performance and stylish design. However, one common issue that owners may face is the headrest popping out of place. This problem can be quite frustrating, but fortunately, it can be easily resolved.
We will discuss the steps to fix a popped-out headrest in the 2015 Jeep Grand Cherokee, ensuring that you can get back on the road quickly and safely. So, let’s dive into the solution and get your headrest back into its proper position.

Why did my headrest popped open?
If your headrest popped open unexpectedly, it could be due to a malfunction in the locking mechanism or a disengagement of the release mechanism. This can occur if the components inside the headrest are damaged or if there’s an issue with the adjustment mechanism.
To address this, try adjusting the headrest to its lowest position and then firmly pressing it down to engage the locking mechanism. If the problem persists, it’s advisable to consult your vehicle’s manual for model-specific instructions or seek assistance from a certified service center to diagnose and fix the issue.
How do you put the headrest down in a Jeep Grand Cherokee?
To lower the headrest in a Jeep Grand Cherokee, follow these steps. Locate the headrest adjustment button, which is typically positioned on the side of the headrest support rods. Press and hold this button while simultaneously pushing the headrest downward.
Apply steady pressure until the headrest reaches the desired lower position. Release the button to secure the headrest in place. If your model has a different configuration, consult your vehicle’s manual for specific instructions on adjusting the headrest.

What causes headrest to deploy?
Headrests in cars are not designed to deploy like airbags. Instead, they are fixed or adjustable safety features aimed at preventing whiplash injuries during a collision. The deployment of a headrest is not a separate action but rather its position during a rear-end collision to minimize head movement. If a headrest appears to deploy unexpectedly, it may be due to a malfunction in the locking or adjustment mechanism.
It is advisable to consult the vehicle’s manual for specific instructions or seek professional assistance to inspect and address any issues with the headrest.
Is there a recall on 2015 Jeep Grand Cherokee?
Yes, there have been three recalls on the 2015 Jeep Grand Cherokee.
- Recall 15V469000: This recall was issued in July 2015 and affects certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The problem is that the rear lower control arms may have been incorrectly heat treated, which could cause them to fracture. Dealers will inspect and if necessary replace the lower control arms, free of charge.
- Recall R27: This recall was issued in October 2015 and affects certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. The problem is that water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module. This could cause the liftgate to open or close unexpectedly, or it could cause the module to overheat and smoke. Dealers will inspect and if necessary replace the Power Liftgate Control Module, free of charge.
- Recall R67: This recall was issued in February 2016 and affects certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. The problem is the same as in Recall R27. Dealers will inspect and if necessary replace the Power Liftgate Control Module, free of charge.
To see if your 2015 Jeep Grand Cherokee is affected by any of these recalls, you can visit the National Highway Traffic Safety Administration (NHTSA) website and enter your vehicle’s VIN number. You can also contact Chrysler customer service at 1-800-853-1403.

2014 jeep grand cherokee headrest recall
There was a headrest recall for the 2014 Jeep Grand Cherokee. The recall was issued in 2020 and affected certain model year 2014-2018 Dodge Durango and certain model year 2014-2018 Jeep Grand Cherokee vehicles. The problem was that the active headrests (AHR) could deploy unexpectedly, which could increase the risk of injury to occupants in the event of a crash.
Chrysler notified owners of the recall and dealers replaced the AHRs free of charge. The recall was prompted by complaints from owners that the headrests were deploying without warning. In some cases, the headrests deployed with such force that they caused injuries to occupants.
2013 jeep grand cherokee headrest recall
Yes, there was a 2013 Jeep Grand Cherokee headrest recall. It was part of a larger recall that affected certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber, and 2010-2014 Jeep Patriot, Compass, and Dodge Avenger vehicles.
The issue was that the active headrests (AHR) could deploy unexpectedly, increasing the risk of injury to occupants in a crash. Chrysler notified owners of the recall and dealers replaced the AHRs free of charge.

Identifying The Issue And Its Potential Causes
The 2015 Jeep Grand Cherokee Headrest Popped Out may have various causes, which need to be identified to find an appropriate solution.
Seat Configuration And Headrest Design
- The seat configuration and headrest design of the 2015 Jeep Grand Cherokee may contribute to the headrest popping out issue.
- The headrests in this model are designed to be adjustable, providing comfort and support for the occupants.
- The headrests may be inadequately secured in some instances, leading to unexpected detachment.
- The seat configuration, combined with the design of the headrests, may create a condition where the headrests are more prone to popping out.
Normal Wear And Tear Over Time
- Over time, the components of the headrest may experience wear and tear due to regular use.
- Daily adjustments and movements can put stress on the headrest, potentially loosening its connection to the seat.
- The materials and mechanisms used in the headrests may degrade or weaken, compromising their stability.
- Factors such as temperature changes, humidity, and exposure to sunlight can also contribute to the deterioration of the headrest components.
Possible Impact Of Vehicle Accidents Or Collisions
- Vehicle accidents or collisions can potentially impact the stability of the headrest.
- The force exerted during a crash can cause the headrest to dislodge or become misaligned.
- In some cases, the headrest may even detach completely from its position during a severe collision.
- The structural damage and impact from an accident can affect the integrity of the headrest attachment system.
The Importance Of Headrests In Protecting Occupants’ Neck And Head
The headrests in the 2015 Jeep Grand Cherokee play a crucial role in protecting the occupants’ neck and head during a collision or sudden stop. These essential safety features help to prevent whiplash and reduce the risk of severe injuries.
Understanding The Purpose And Function Of Headrests
Headrests in vehicles play a crucial role in ensuring the safety and comfort of occupants, specifically protecting their neck and head during accidents or sudden stops. Here’s an overview of the purpose and function of headrests:
- Proper alignment: Headrests are designed to be aligned with the center of the occupant’s head, supporting the natural curvature of the spine. This helps in maintaining a neutral and safe position, especially during rear-end collisions.
- Mitigating whiplash injuries: The primary purpose of headrests is to reduce the risk of whiplash injuries. Whiplash occurs when the head is jerked backward and then forward suddenly, causing strain on the neck muscles and ligaments. A well-positioned and functioning headrest can prevent the head from snapping backward, minimizing the impact on the neck.
- Distributing impact force: In the event of a collision, headrests provide a cushioning effect by distributing the force of impact over a larger area. This helps to absorb and reduce the trauma to the head and neck, reducing the risk of severe injury.
The Potential Risks And Injuries Associated With A Malfunctioning Headrest
A malfunctioning headrest can pose various risks and increase the likelihood of injuries in certain situations. Here are some potential risks and injuries associated with a malfunctioning headrest:
- Whiplash injuries: If the headrest is misaligned or set too low, it fails to properly support the head during sudden stops or accidents, increasing the risk of whiplash injuries. In such cases, the head may move backward significantly, straining the neck and potentially causing long-term pain and discomfort.
- Head and neck trauma: A damaged or improperly installed headrest might not adequately protect the head and neck during collisions. This can lead to more severe head and neck trauma, increasing the chances of concussions, fractures, or spinal cord injuries.
- Reduced stability: Malfunctioning headrests may wobble or become loose, compromising their stability. This can affect their ability to provide the necessary support and protection during sudden movements or accidents.
The Impact On Safety During Accidents Or Sudden Stops
The presence of a functioning headrest has a significant impact on the safety of vehicle occupants during accidents or sudden stops. Here’s how headrests contribute to safety:
- Minimizing injury severity: A properly positioned and sturdy headrest can minimize the severity of head and neck injuries during accidents. By supporting the neck and reducing the force experienced by the head, headrests help prevent more severe injuries like concussions or cervical spine damage.
- Preventing whiplash-associated disorders: Whiplash-associated disorders can result in long-term pain and discomfort. Adequate headrests serve as a preventive measure by reducing the risk of whiplash injuries, minimizing the chances of such disorders.
- Maintaining stability: Well-designed headrests add stability to the occupant’s body, ensuring a more secure and controlled posture when sudden stops or accidents occur. This stability helps prevent excessive movement of the head and neck region, reducing the risk of trauma.
Headrests in vehicles play a crucial role in protecting the occupants’ neck and head, especially during accidents or sudden stops. Understanding their purpose, potential risks of malfunctioning, and the impact on safety is essential for promoting occupant well-being on the road.
Step-By-Step Guide For Resolving The Issue
Discover how to fix the issue of a popped out headrest in your 2015 Jeep Grand Cherokee with this step-by-step guide. From identifying the problem to implementing the solution, this comprehensive guide will help you resolve the issue efficiently.
Inspecting The Headrest Connection And Locking Mechanisms
- Begin by closely examining the headrest connection and locking mechanisms to identify any visible signs of damage. Look for any loose or broken components that may be causing the headrest to pop out.
- Check the metal rods and hooks that secure the headrest in place. Ensure that they are not bent or misaligned, as this can prevent the headrest from engaging properly.
- Inspect the locking mechanisms on the seat itself. Look for any obstructions or debris that may be preventing the headrest from locking into place securely.
Adjusting The Headrest Position And Ensuring Proper Engagement
- To resolve the issue of the headrest popping out, start by adjusting its position. Move the headrest all the way up and then lower it down again, ensuring that it clicks into place at each position.
- Ensure that the headrest is fully engaged in the locked position by giving it a gentle tug. If it feels secure and does not move, it is properly engaged.
- Double-check that the headrest is at the correct height for your comfort and safety. Adjust it to a position that provides proper support for your head and neck while driving.
Using Specific Tools Or Techniques To Reinsert The Headrest Securely
- If adjusting the headrest position does not resolve the issue, you may need to use specific tools or techniques to reinsert it securely.
- Some headrests have a release button or lever that allows you to remove them completely. Press or pull the release mechanism while gently pulling the headrest out of its socket.
- Examine the headrest and the socket for any debris or damage. Clean out any dirt or debris, and gently straighten any bent or misaligned components if necessary.
- To reinsert the headrest, align the metal rods on the headrest with the hooks in the socket. Push it firmly into place until you hear or feel it click into position.
- Give the headrest a gentle tug to ensure that it is securely locked and does not pop out easily.
Remember, resolving the issue of a popped-out headrest requires careful inspection, adjustment of the position, and ensuring proper engagement. If you encounter any difficulties or the issue persists, it is recommended to consult a professional for further assistance.
The Benefits Of Professional Intervention
Experience the advantages of seeking professional assistance for your 2015 Jeep Grand Cherokee headrest issue. Benefit from expert intervention, ensuring a fix that is efficient, dependable, and tailored to your specific needs.
When your 2015 Jeep Grand Cherokee headrest pops out, seeking professional assistance can provide you with numerous advantages. Professional intervention ensures that you receive expert knowledge and experience in handling headrest issues, access to specialized equipment and resources, and assurance of proper installation and compliance with safety standards.
Expert Knowledge And Experience In Handling Headrest Issues:
- Professionals possess extensive knowledge and experience in dealing with headrest problems.
- They are trained to identify the root cause of the issue and offer suitable solutions.
- Their expertise enables them to handle complex headrest problems efficiently.
Access To Specialized Equipment And Resources:
- Professionals have access to specialized tools and equipment designed for headrest repair.
- They utilize these resources to diagnose and fix the issue accurately.
- Access to specialized resources ensures that the repair process is carried out effectively, saving you time and effort.
Ensuring Proper Installation And Compliance With Safety Standards:
- Professionals ensure that the headrest is installed correctly, aligning with the manufacturer’s specifications.
- They adhere to safety standards and regulations to guarantee passenger safety.
- With professional intervention, you can have peace of mind knowing that your headrest is installed securely and compliant with all safety measures.
Seeking professional intervention when your 2015 Jeep Grand Cherokee headrest pops out offers significant benefits. Professionals provide their expert knowledge and experience, access to specialized equipment, and ensure proper installation and compliance with safety standards. By entrusting your headrest issues to professionals, you can rest assured that your vehicle’s comfort and safety are in capable hands.
Tips For Maintaining Headrest Functionality
Looking to maintain the functionality of your 2015 Jeep Grand Cherokee headrest? Follow these simple tips for keeping it securely in place.
Regular inspection and maintenance of headrests:
- Inspect headrests: Regularly inspect the headrests to ensure they are securely in place and not damaged.
- Check attachment mechanism: Verify that the headrest attachment mechanism is working properly and engaging correctly.
- Clean the headrest: Use a mild detergent and a soft cloth to clean the headrest, removing any dirt or stains.
- Avoid harsh chemicals: Do not use harsh chemicals, such as bleach or ammonia-based cleaners, as they can damage the headrest material.
- Consider upgrading: If your headrests are old or showing signs of wear, consider replacing them to maintain optimal functionality.
Proper positioning and adjustment for individual comfort and safety:
- Position headrest at the appropriate height: Adjust the headrest so it is in line with the middle of your head, providing proper support in the event of a collision.
- Avoid tilting the headrest forward: Ensure the headrest is in an upright position and does not tilt forward, as this can cause discomfort and reduce its effectiveness in preventing whiplash injuries.
- Adjust for personal comfort: Experiment with different headrest positions to find the one that is most comfortable and supportive for your neck and spine.
- Maintain proper posture: Sit with good posture, keeping your head and neck aligned with the headrest to reduce strain on your muscles and prevent discomfort.
Being mindful of potential impact and collision risks:
- Drive defensively: Stay alert on the road and be aware of potential collision risks to minimize the chances of a sudden impact.
- Avoid reckless driving: Observe traffic rules and regulations, avoiding aggressive maneuvers and speeding that can increase the risk of accidents and headrest-related injuries.
- Secure loose items: Secure any loose items inside the vehicle to prevent them from becoming projectiles in the event of a collision.
- Follow vehicle safety guidelines: Familiarize yourself with the vehicle’s safety guidelines and recommendations for seat positioning and headrest usage.
- Have headrests inspected after an accident: If your vehicle has been involved in a collision, have the headrests inspected to ensure they are still functioning properly.
Remember, maintaining the functionality of your Jeep Grand Cherokee’s headrests is crucial for your comfort and safety while on the road. Regular inspection and proper adjustment will ensure that the headrests provide optimal support and protection in the event of an accident.
Stay mindful of potential impact and collision risks to minimize the chances of head and neck injuries. Drive safely and enjoy the ride!
Frequently Asked Questions On 2015 Jeep Grand Cherokee Headrest Popped Out
Why Did The Headrest Of My 2015 Jeep Grand Cherokee Pop Out?
The headrest may have popped out due to a faulty latch mechanism or improper installation. It is recommended to consult a qualified technician to inspect and fix the issue, ensuring your safety and comfort.
Can I Fix The Headrest Of My 2015 Jeep Grand Cherokee On My Own?
While it may be possible to fix the headrest on your own, it is advisable to seek professional assistance. A qualified technician has the expertise and tools to diagnose and resolve the problem correctly, minimizing the risk of further damage.
How Much Does It Cost To Repair The Headrest Of 2015 Jeep Grand Cherokee?
The cost of repairing a popped-out headrest can vary depending on the extent of the damage and the labor rates in your area. It is recommended to contact a local Jeep dealership or an authorized repair center for an accurate cost estimate. They can provide you with an appropriate quote based on your specific situation.
Conclusion
The issue of the 2015 Jeep Grand Cherokee headrest popping out is a common problem among owners. While it may be frustrating, there are steps that can be taken to address it. First, assessing if the headrest is properly attached and adjusting it accordingly can potentially solve the problem.
If that doesn’t work, seeking professional assistance from a trusted mechanic or dealership can provide a more comprehensive solution. Additionally, being aware of any recalls or technical service bulletins related to the headrest issue is important for staying informed. By taking swift action, owners can ensure the safety and comfort of their passengers.
Regular inspections and maintenance of the headrest, as well as other components of the vehicle, are also recommended to prevent future issues. Overall, addressing the headrest popping out promptly will contribute to a smoother and more enjoyable driving experience in the 2015 Jeep Grand Cherokee.